Tag a response with a keyword

Tagging responses with one or more keywords can help you identify common themes. You can also use tagged responses to build Tag Frequency visualizations later.

Example
You want to identify themes guests discussed in a customer satisfaction survey for a flight. To do this, you create a tag for each recurring theme in the responses. As you analyze the responses, you can add or remove tags as key themes emerge. When you are done tagging the responses, you can use the tags to create a Tag Frequency visualization to share with key stakeholders.

1. In the Responses tab in your text analysis, create a tag using the Tags column or Tags pane:

   Option	Description
   Tags column	In the Tags column, type your keyword in the Add tag field. Press Enter to add the keyword as a tag. Click Delete to delete a tag from a response. Note: Deleting a tag in the Tags column does not remove all instances of the tag next to a response.
   Tags pane	Click Tags in the toolbar at the top of the page, and type your keyword in the New tag name field. Click the Add to add the keyword as a tag. Click Delete next a tag to delete it. The Delete Tag dialog appears, indicating tags deleted from the Tags pane deletes all instances of the tag next to a response and prompts you to click Delete. Click in the Tag Name field to edit an existing tag's name. Note: Tags edited from the Tags pane edits all instances of the tag next to a response.

   Tip:

   • Tags can contain multiple words and special characters.
   • For an optimal user experience, do not create more than 1000 unique tags.
2. From the Add tag column, select an existing keyword to tag a response.
   Note: The maximum number of tags per response is 25.
3. Repeat steps 1 and 2 to add a tag or multiple tags to each response.
4. Optional: From the Filter by tags list on the left of the page, select a keyword to filter the responses.