View the Delayed Delivery report

View the number of emails which are pending delivery.

1. On the task toolbar, click Content > Newsletters.
   
2. Optional: Click the time range selector to set the report start and end dates.
   • Use the calendar to select the start and end date.
   • At the right side of the dialog, select a pre-defined time range.
   
3. In the left-hand navigation pane, click Delayed.
   Result: The report displays the delayed delivery rate for the specified time range as a bar chart. Hover over a bar in the chart to see why an email is delayed. Possible values are:

   • Unknown: An unknown error has occurred.
   • Graylisted: A temporary rejection to verify if the sender will retry.
   • Mailbox Full: Recipient is unable to accept mail because the mailbox is full.
   • Rate Limited: Too many emails being sent at one time.
   • Server Error: Issue with the email service provider.