Send an email

Send an email when participants reach a particular point in the survey.

You can send confirmation emails to participants or notification emails to the Project Manager.

Note: You cannot remove the Unsubscribe link in the email.
  1. In Power Survey Authoring, click the Questionnaire tab.
  2. On the Authoring Navigation Bar, hover over Action, and then select Email.
  3. Type a name for the email, and then click OK.
    Result: The email action is added in the Question tree.
  4. Click Edit Email.
  5. Compose the email.
    Note:

    When you send an email in a survey, pay attention to the To and From fields.

    Field Notes
    To field
    • If this field is left blank, which will be most of the time, the email is sent to the member email address that is saved in the database.

      Ensure that you have scripted the members' email addresses to their member record.

    • If this field is not left blank, the email is sent to the address or addresses that you add.

      For example, you may want to receive an email notice each time a participant completes the survey.

    • Use a comma to separate multiple email addresses.
    From field
    • If this field is left blank, the Community's default support email address is shown.
    • If this field is not left blank, the email address you add is shown.
  6. Click Save.