Report limitations

Find out about question type limitations when viewing a report or exporting a report. See report limitations for each question type in the chart below.

Question type Limitations
Date
  • In CSV and Excel files, the exported date value format depends on the source.
  • SPSS file exports do not export dates prior to October 14, 1582.
  • Profile variables are exported in ISO 8601 format. For example, 2019-01-14T22:42:55.7833787Z or YYYY-MM-DDThh:mm:ss.msZ.
  • Surveys or power surveys values are represented in UTC format. For example, 1/14/2019 8:57:42 PM or MM/DD/YYYY hh:mm:ss AM/PM.
Choice
  • Surveys:
    • Single Choice Buttons
    • Single Choice Grid
    • Single Choice Grid Cards
    • Single Choice Drop Down
    • Multiple Choice
    • Multiple Choice Grid
  • Power survey:
    • Single Choice or Multi Choice Buttons
    • Single or Multi Choice Grid
    • Single Choice or Multi Choice Visual Grid
    • Single or Multi Choice Magnetic Board
    • Regional Map
  • Images used as answer labels show up as empty in reporting.
    Note:
    • If more than 1,000 options are used, the application may become unresponsive and reports can not visualize the data.
    • If answer options exceed 500 characters in length, survey responding and reporting can take longer to load and render charts.
    • If answer options are more than 32,767 characters in length, Excel automatically truncates the data in its viewer. The data can still be viewed with a plain text viewer.
Allocation
  • Reports automatically truncate allocation labels in surveys to 255 characters.
Highlighter
  • Reports can not export heat map images if the dimensions exceed 2880 x 2880 pixels.
Rank Order
  • Survey: Rank Order
  • Power survey: Rank Order Grid, Rank Order Sort
  • Answer labels for rank items automatically truncate to 255 characters.
  • Images can not display as answer labels.
  • Reporting automatically adds a Did not rank answer for items that were not ranked.

Scalar

  • Survey: Single Choice Slider, Single Choice Grid Slider
  • Power survey: Scale Slider
  • Images used as scalar labels show up as empty in reporting.
    Note:
    • If more than 1,000 options are used, the application may become unresponsive and reports can not visualize the data.
    • If answer options exceed 500 characters in length, survey responding and reporting can take longer to load and render charts.
    • If answer options are more than 32,767 characters in length, Excel automatically truncates the data in its viewer. The data can still be viewed with a plain text viewer.
Image Upload
  • If an image upload question collects over 500 images, it may not extract all the data when exporting. Apply filters to export specific images that are relevant.