Power survey limitations

Find out about survey authoring and responding limitations based on question type. See the limitations for each power survey question type in the chart below.

The question types listed below apply only to questions that result in participants inputting data. This excludes questions such as Media-HTML5 where participants are just required to watch a video.

Question type Limitations
Numeric Text Field

Authoring:

  • The largest value that can be entered in the maximum value field is 2,147,483,647.
  • The largest value that can be entered in the minimum value field is 2,147,483,647.
  • The smallest value that can be entered in the maximum value field is -2,147,483,647.
  • The smallest value that can be entered in the minimum value field is -2,147,483,647.
  • The minimum and maximum values can be exactly the same.
Responding:
  • Up to four decimal places are allowed.
    Note: Only one decimal place is accurately displayed in reporting, but up to four values can be displayed when the data is exported.
Numeric Slider

Authoring:

  • Maximum value allowed in the maximum value field: 9,999
  • Minimum value allowed in the minimum value field: -9,999
  • There must be at least an one value difference to use the numeric slider.
    Example

    If "Sally" enters 9,999 in the maximum value field, then the largest minimum value that Sally can enter in the minimum value field is 9,998.

    If "Sally" enters -9,999 in the minimum value field, then the smallest maximum value that Sally can enter in the maximum value field is -9,998.

  • The maximum value must be greater than the minimum value and the minimum value must be less than the maximum.
  • Minimum and Maximum values can not be the same.
  • Decimal places not allowed.
  • Minimum and maximum end point values are not visible within reporting.
Date

Authoring:

  • Minimum year value: 1753
  • Maximum year value: 9999
  • Survey authoring is restricted to date values, with no input for time.
Responding:
  • Minimum date value: January 1, 1753
  • Maximum data value: December 31, 9999
  • The dates are accurate to milliseconds during data capture but truncated to seconds in exports for readability.
Choice:

Authoring:

  • Number of answer options: 100
  • Answer text length for each option: Unlimited
    Note: Survey responding becomes unresponsive if the answer text for an option is greater than 1.5 million characters.
  • Other-specify options allowed: Unlimited
Note:
  • Adding more than 1,000 options can cause performance degradation when authoring the survey.
  • If more than 1,000 options are used, the application may become unresponsive and reports can not visualize the data.
  • If answer options are more than 32,767 characters in length, Excel automatically truncates the data in its viewer. The data can still be viewed with a plain text viewer.
Responding:
  • Length of other-specify responses: Unlimited
Allocation Slider

Authoring

  • Maximum number of sliders: 20
  • Minimum number of sliders: 1
  • Total to Allocate range: 0 to 10,000
  • 100% of the allocation must be assigned.
  • Decimal and fraction values are not allowed.
  • There is a 160 character limit for each allocation label.
Responding:
  • Maximum value per option: 10,000
  • Minimum value per option: 0
  • 100% of the allocation must be assigned.
  • Decimal and fraction values are not allowed.
Allocation Grid

Authoring:

  • Maximum number of allocation options: 991
  • Minimum number of allocation options: 1
  • Allocation range: 0 to 2,147,483,647
  • Maximum value per option: 2,147,483,647
  • Minimum value per option: 0
  • 100% of the allocation must be assigned.
  • There is an unlimited character limit for each allocation label.
    Note: Answer labels over 500 characters can have performance related issues when reporting.
Responding:
  • 100% of the allocation must be assigned.
  • Up to four decimal or fraction values per option are allowed.
Open End

Authoring and Responding:

  • There is no text limit for Open End questions.
Highlighter

Authoring:

  • Maximum image dimensions: 2880 x 2880 pixels
  • Maximum image size: 2 MB
  • File formats allowed: .JPEG, .JPG, .PNG, .GIF
    Note: The .GIF file format is not recommended as only the first frame is shown to participants.
Grid:

Authoring:

  • Maximum items that can be ranked: 1,000
    Note: Adding 1,000 options can cause performance degradation. It is recommended that you do not exceed 100 items.
  • Number of characters in rank item labels: Unlimited
    Note: Reporting automatically truncates labels to 255 characters.
  • Images can be added to rank items but they are not rendered in reports.
  • Minimum number of ranking buckets: 0
    Note: Creating zero ranking buckets will prevent participants from ranking. It is recommended to use at least one ranking bucket.
Responding:
  • Maximum items that must be ranked: 1,000
  • Minimum items that must be ranked: 1
Sort:

Authoring:

  • Maximum number of items that can be ranked: 20
  • Number of characters in rank item labels: Unlimited
    Note: Reporting automatically truncates labels to 255 characters.
  • Images can be added to rank items but they are not rendered in reports.
Responding:
  • Maximum number of items that must be ranked: 20
  • Minimum number of items that must be ranked: 1
Scalar:

Authoring:

  • Number of answer options: Unlimited.
    Note: If more than 1,000 options are used, the application may become unresponsive and reports can not visualize the data.
  • Answer option text length: Unlimited.
    Note:
    • If the answer text for an option exceeds 1.5 million characters, survey responding can become unresponsive.
    • If the answer text for an option exceeds 500 characters in length, survey responding and reporting can take longer to load and render charts.
  • Maximum off scale columns allowed: Unlimited.
Image Upload

Responding:

  • Image size maximum: 20 MB
  • Supported file types: .JPG, .JPEG, .GIF, .PNG, .BMP, .TIFF