Get a custom activity link

Create a custom activity link and use it to distribute your survey.

Prerequisites:

Use custom links to:

  • Create shorter live links that look nicer and are easier to share.
  • Create meaningful links that reflect the nature of the activity.
  • Create links that reflect your brand.

Activity links gather data anonymously. Members and nonmembers alike can complete the survey through a live activity link multiple times. On the back end, each response received through an activity link is stored as a response from a new anonymous nonmember. There is no way to connect an activity link response to a member, unless you append an identity variable to the activity link.

  1. Open a survey and click the Distribute tab.
  2. On the left menu, click Links.
  3. Click a link in the Name column.
  4. In the Custom Link area, type the URL extension.

    The URL extension can be 4 to 200 alpha-numeric characters, or 2 to 100 Unicode characters.

    Note: You cannot use:
    • These characters:

      < > * & % . : ? # + / \

    • Spaces
    • These reserved keywords:
      • admin
      • forum
      • forums
      • insight
      • insights
      • notes
    • Previously used URL extensions. The URL extension must be unique.
    As you type, the Preview shows you what the link will look like.
  5. Click Confirm URL.
    Note:
    • By clicking Confirm URL, you finalize the custom link and change its status from Pending to Open. If you have made a mistake, you can create a new survey link and customize the new one.
    • Surveys must contain a translation for the assigned community's locale. If the translation is not present, you can create a distribution, but cannot you send it or make the activity live. For more information, see Manage locales.
  6. Copy and paste the link.
    1. In the Custom Link area, click the link to select it.
    2. Copy the link by doing any of the following:
      • Right-click and select Copy.
      • If you are on a PC, press Ctrl+C.
      • If you are on a Mac, press Command+C.
    3. Place your cursor where you want to paste the link (for example, in an email or on a website).
    4. Paste the link by doing any of the following:
      • Right-click and select Paste.
      • If you are on a PC, press Ctrl+V.
      • If you are on a Mac, press Command+V.