Integrate Facebook

The Facebook integration lets you track member engagement in Facebook reporting and improve campaigns based on member hub interactions.

Prerequisites:
  1. In the navigation bar, click Product Settings > App Center - App Directory.
  2. Install Facebook using one of the following options:
    Option Description
    App Directory
    1. Navigate to the Social Platforms section of the Integrations page.
    2. Click Install under the Facebook application icon.
    Facebook page
    1. Navigate to the Social Platforms section of the Integrations page.
    2. Click the Facebook application icon.

      The application redirects you to the Facebook details page.

    3. Click Install.
  3. If this is your first time installing something from the App Directory, review the terms and conditions, select I accept the terms and conditions, and click OK.
    Result: The Install App dialog appears.
  4. If you have multiple communities, select a Community from the list.
    Note: The Facebook integration will be installed for the selected community's member hub.
  5. Enter a Facebook Tracking ID.
  6. Click Install.
    Result: The Facebook integration begins installing. When it is complete, the application displays a notification message that says Facebook was installed successfully and redirects you to the Installed Integrations page in the App Center. Facebook now appears on the Installed Integrations page.