Add and verify a domain

Add the registered domain that your company owns and that you use for employees' email addresses.

Prerequisites:

Begin setting up Single Sign-On (SSO):

  1. Open Product Settings > SSO > Domains.
  2. In the Add new domain field, type the domain value, select the Type (CNAME or TXT), and click Add Domain.
    For example, if a potential SSO user's email is bob.smith@example.com, you'd type example.com.
  3. From that domain's action menu, select Verify.
    Result:

    The domain's status changes to Verified.

    Click the screenshot below to view a larger version.

  4. Keep the browser tab that has the Alida Domains page open. Open a new browser tab to access your DNS server.
  5. Add the Prefix Key, Target Key, and TXT Lookup Key values from the Domains page to your DNS server.
    • Add the Prefix Key and Target Key values as CNAME type.
    • Add the TXT Lookup Key as TXT type.
    • Append the domain to the end of the value strings.
    Example

    Click the screenshot below to view a larger version.

  6. On the Alida Domains page, click Apply.
    Result: The domain status changes from Verified to Active.

    Click the screenshot below to view a larger version.