Edit a user

You can change a user's role, their ability to distribute activities and access personally identifiable information.

Note: Only Admins can perform this task.
  1. In the navigation bar, click Product Settings > Manage Users.
  2. Locate the user entry you want to edit:
    • Search for the user by Name by entering the name in the Search box.
    • Sort the column by Name, Email, and Status.
    • Browse through the list of users using the navigation on the bottom right.
  3. Click Edit next to the user's name.
  4. In the Role section, select a new user role.

    For more information, see User roles.

    Note: Changes to user roles and permissions can take up to two minutes to take effect.
  5. From the Language list, select the language that the user will see in the application.

    The user can change this setting to their personal preference when they sign in.

    Note: If the user you are adding already exists in another application instance, you cannot change their Language setting.
  6. From the Region list, select the locale setting that will be used for the language and for the formats of dates, times, and numbers.
  7. Optional: From the Identity Provider list, select the Identity Provider the user will use to access Community.
    Note: This setting is available only when the SSO integration is installed. For more information, see Single Sign-On (SSO).
  8. From the Teams list, select the checkbox beside the team(s) you want to assign to the user.
    The Teams list is disabled for Admin users, because their role already provides them with access to all activities.
  9. Optional: Select or clear Enabled.
    This setting lets you disable user accounts without deleting them.
  10. When you are finished, click Done.