Single Sign-On (SSO)

While authenticated by their organization's Identity Provider, users can access Community seamlessly without entering credentials.

What is SSO?

Single Sign-On (SSO) allows users to log in to Community with a SAML 2.0-enabled Identity Provider, such as Azure AD, OneLogin, and Okta. SAML (Security Assertion Markup Language) is a standard protocol that provides Community with a secure industry standard mechanism to integrate with your organization's login provider.

Setting up SSO requires configuration in both Community and your organization's Identity Provider.

Who should implement SSO?

SSO is an option for direct customers that want to retain control of access to applications used by their staff.

In addition to reducing the number of login credentials users need to remember, SSO is a simple method for controlling access to your Community Community members and their data. Should your IT or security department implement IP allowlisting, 2 factor authentication, or specific password policies, a SSO implementation will likely meet their requirements.