Use Automatic Tools

Automatic tools use machine learning capabilities to predict, and then automatically apply keywords or sentiments you would tag a response with.

1. In the Responses tab in your text analysis, click Automatic Tools.
   
2. Select from the list:

   Option	Description
   Tag Categorization	Automatically tags responses. Note: Tag Categorization can categorize multiple tags in a response but it requires AI and Machine Learning to be enabled. If it is not enabled, Tag Categorization only categorizes a response with the top tag. Multi-language Tag Categorization is available if you enable AI and Machine Learning , and you have purchased this functionality. For more information, see Multi-language tagging in text analysis.
   Sentiment	Automatically categorize responses with a sentiment. Note: Automatic sentiment analysis is supported either directly or indirectly for the following locales. It is directly supported for: English French German Italian Portuguese Spanish It is indirectly supported with machine translation to English for: Chinese (Simplified) Chinese (Traditional) Czech Dutch Finnish Japanese Korean Polish Russian Swedish Turkish
3. Optional: You can:
   • Add, edit, or remove tags by tagging a response with a keyword.
   • Change the sentiment by adding a sentiment to a text response.