Question properties not supported in mobile surveys

If the question text contains formatting (such as bolding, italicizing, or underlining) and line breaks, and you enabled mobile for your survey, the line breaks in the question text may not render properly on older BlackBerry models. This issue occurs because older BlackBerry models cannot interpret the default HTML tags inserted into question text.

For example, if you apply bolding to the word "Categories" and enter a line break before and after, the default HTML looks like this:

<STRONG><BR>Categories<BR></STRONG>

Note that in the example above, the <BR> tag is inside the bold tags <STRONG></STRONG>. <BR> should be outside of <STRONG></STRONG> in order for line breaks to display properly on older BlackBerry models. To resolve the issue, open the question text in HTML view and move the <BR> tag, so that it is outside of the formatting tags:

<BR><STRONG>Categories</STRONG><BR>

In general though, it is strongly recommended that you avoid rich text and line break changes if possible. For more information, see Mobile surveys: Best practices.

When selected, allows you to arrange answer rows and columns horizontally or vertically, set the number of columns, and adjust the font size.

Applies to: Single Choice and Multi Choice Buttons

Determines the color of the button. You must enter a hexadecimal value. For example, 66FFFF. This setting works in conjunction with the Button Tint Transparency property. You must set both of these to see a result on your buttons.

Applies to: Single and Multi Choice Buttons

Determines the transparency of the buttons. You must enter a value between 0 and 100. This setting works in conjunction with the Button Tint property. You must set both of these to see a result on your buttons.

Applies to: Single and Multi Choice Buttons

Using a Button Tint value of 66FFFF and a Button Tint Transparency value of 100, the buttons looks like this:

The same question with a Button Tint Transparency value of 30 looks like this:

Allows you to set the width (in pixels) of the column header in the top left corner of a grid.

Allows you to set the height (in pixels) of the row header in the top left corner of a grid.

Height, in carriage returns, of the text box. The default height is 1.

Applies to: Highlighter, Numeric, Open End

Allows you to set the number of columns or rows you want your answers to be displayed in. This property works together with the Arrange Answers property.

Applies to: Multi Choice, Single Choice

You can use this property to randomize the scale direction. If selected, each time the Numeric Slider question is presented the scale direction randomly changes.

By default, scale values are displayed at the endpoints of the scale only.

You can choose to:

• Not display the scale values. This is the recommended option for semantic differential questions, as participants will use the labels, as opposed to the Scale Values, to determine their response.

  

• Display the values at the endpoints and the midpoint.

  

• Auto-display the values at equal intervals. Community will calculate the values.

  

This property allows you to display the Answer Value to the participant.

By default, the Answer Value is displayed.

For semantic differential questions, you may want to hide the Answer Value.

This property allows you to display the Answer Value to the participant.

By default, the Answer Value is displayed.

For semantic differential questions, you may want to hide the Answer Value.

Determines how the question will be displayed to participants.  Depending on the question type, you can choose to have the response list displayed as Radio button, Dropdown, Check Boxes or List Box.

Applies to: All questions with response lists

If Snap to values is selected, when the participants moves the slider along the scale, the slider will automatically move to the integer value closest to it. By default, this property is selected.

If this property is selected, text fields are added to the right of each slider. This allows participants to enter exact unit amounts or use a mouse to drag the slider.

If this property is clear, participants must use the sliders to indicate unit amounts.

Applies to: Allocation Sliders

If this property is selected, text fields are added to the right of each slider. This allows participants to enter exact unit amounts or use a mouse to drag the slider.

If this property is clear, participants must use the sliders to indicate unit amounts.

Applies to: Allocation Sliders

If this property is selected, the top of the sliders have markers that indicate 0 and the total number of points to allocate.

If this property is cleared, no markers or unit range is shown.

Applies to: Allocation Sliders

Select the Use Button Frame property include a frame around each answer option or clear it to exclude the frames.

This property sets the width, in text characters, of the field in which participants type their answer. The default value is 45.

If the survey contains unsupported questions, mobile participants do not see them and therefore cannot provide an answer. Only use question types that are supported in both environments if you intend to deploy the survey to mobile and desktop participants. All question types are supported except for the ones listed below.

• Highlighter
• Magnetic Boards
• Rank Order Grid
• Any question types that were custom-built to your specifications

  For more information, see Mobile and computer access to survey.