Community themes

The community theme determines the appearance of the community's portal, login and signup pages, and activities, in desktop and mobile view.

Refer to this topic as you create a new community theme with the theme editor open. The sections in this topic correspond to the headings in the theme editor.

To open the theme editor, Open the Community app and click Community > Member Experience at the top of the page and then click Theming.

Portals/Discussions

Page and theming elements Notes, tips, and considerations

Portal sign-in page (desktop view):

  • The header image does not adjust to the size of the member's browser window. If a member's browser window is less than 1280 pixels wide, the right side of the header image will appear cut off. When designing your header image put any branding on the left side.
  • Pick a Header Background color that matches the header image's background color.

    That way, if members are viewing the portal or forum on a screen wider than your header image, the header will still appear contiguous.

  • Alternately, use header images with a transparent background.
  • For more information about images, see Community theme image specifications.

Portal sign-in page (mobile view):

  • The header image does not adjust to the size of the member's browser window. If the member's mobile screen is less than 750 pixels wide, the right side of the header image will appear cut off. On the smallest mobile screens, members will only see 270 pixels of the header image. When designing your header image put any branding on the left side.
  • Pick a Header Background color that matches the header image's background color.

    That way, if members are viewing the portal or forum on a screen wider than your header image, the header will still appear contiguous.

  • Alternately, use header images with a transparent background.
  • For more information about images, see Community theme image specifications.

Portal homepage (desktop view):

  • The header image does not adjust to the size of the member's browser window. If a member's browser window is less than 1280 pixels wide, the right side of the header image will appear cut off. When designing your header image put any branding on the left side.
  • Pick a Header Background color that matches the header image's background color.

    That way, if members are viewing the portal or forum on a screen wider than your header image, the header will still appear contiguous.

  • Alternately, use header images with a transparent background.
  • For more information about images, see Community theme image specifications.
  • Pick high-contrast colors for Navigation Bar, Navigation Bar Font Color, and Navigation Bar Rollover.

    Dark text against a light background is more readable. Members also need to be able to easily tell a navigation bar control is active when they hover over it.

  • The following fonts are available:
    • Arial
    • Georgia
    • Hand of Sean
    • Helvetica
    • Montserrat
    • Open Sans
    • Raleway
    • Roboto
    • Times New Roman
    • Verdana
    Note: If the community locale is set to an Asian language, the only available font options are Serif and Sans-Serif.

Portal homepage (mobile view):

  • The header image does not adjust to the size of the member's browser window. If the member's mobile screen is less than 750 pixels wide, the right side of the header image will appear cut off. On the smallest mobile screens, members will only see 270 pixels of the header image. When designing your header image put any branding on the left side.
  • Pick a Header Background color that matches the header image's background color.

    That way, if members are viewing the portal or forum on a screen wider than your header image, the header will still appear contiguous.

  • Alternately, use header images with a transparent background.
  • For more information about images, see Community theme image specifications.
  • Navigation Bar Rollover and Navigation Bar Font are visible when the navigation menu is expanded.
  • The following fonts are available:
    • Arial
    • Georgia
    • Hand of Sean
    • Helvetica
    • Montserrat
    • Open Sans
    • Raleway
    • Roboto
    • Times New Roman
    • Verdana
Note: If the community locale is set to an Asian language, the only available font options are Serif and Sans-Serif.

Forum (desktop view):

  • The header image does not adjust to the size of the member's browser window. If the member's browser window is less than 1615 pixels wide, the right side of the header will appear cut off. When designing your header put any branding on the left side.
  • Pick a Header Background color that matches the header image's background color.

    That way, if members are viewing the portal or forum on a screen wider than your header image, the header will still appear contiguous.

  • Alternately, use header images with a transparent background.
  • For more information about images, see Community theme image specifications.
  • Transparency settings for Header Background and Navigation Bar are reflected in the portal, but not in forums.
  • The following fonts are available:
    • Arial
    • Georgia
    • Hand of Sean
    • Helvetica
    • Montserrat
    • Open Sans
    • Raleway
    • Roboto
    • Times New Roman
    • Verdana
Note: If the community locale is set to an Asian language, the only available font options are Serif and Sans-Serif.

Forum (mobile view):

  • Other header and navigation elements for mobile forums are set under Discussions (Mobile Only).

Portals/Discussions Body

Page and theming elements Notes, tips, and considerations

Portal sign-in page (desktop view):

  • Dark text against a light background is more readable.
  • The Background Image and Background Image Style are the same for the portal's sign-in and home pages.
  • For more information about images, see Community theme image specifications.
  • The following fonts are available:
    • Arial
    • Georgia
    • Hand of Sean
    • Helvetica
    • Montserrat
    • Open Sans
    • Raleway
    • Roboto
    • Times New Roman
    • Verdana
    Note: If the community locale is set to an Asian language, the only available font options are Serif and Sans-Serif.

Portal sign-in page (mobile view):

  • Dark text against a light background is more readable.
  • The Background Image and Background Image Style are the same for the portal's sign-in and home pages.
  • For more information about images, see Community theme image specifications.
  • The following fonts are available:
    • Arial
    • Georgia
    • Hand of Sean
    • Helvetica
    • Montserrat
    • Open Sans
    • Raleway
    • Roboto
    • Times New Roman
    • Verdana
    Note: If the community locale is set to an Asian language, the only available font options are Serif and Sans-Serif.

Portal homepage (desktop view):

  • Dark text against a light background is more readable.
  • The Background Image and Background Image Style are the same for the portal's sign-in and home pages.
  • You cannot add images to the quick poll. For more information about quick polls, see Add a new quick poll.
  • For more information about images, see Community theme image specifications.
  • The Activities widget is required and its position in the top left is fixed.
  • You can display up to four widgets at the bottom of the portal and customize their content; however, their position is fixed.
  • For more information, see Widgets.
  • The following fonts are available:
    • Arial
    • Georgia
    • Hand of Sean
    • Helvetica
    • Montserrat
    • Open Sans
    • Raleway
    • Roboto
    • Times New Roman
    • Verdana
    Note: If the community locale is set to an Asian language, the only available font options are Serif and Sans-Serif.

Portal homepage (mobile view):

  • Dark text against a light background is more readable.
  • The Background Image and Background Image Style are the same for the portal's sign-in and home pages.
  • You cannot add images to the quick poll. For more information about quick polls, see Add a new quick poll.
  • For more information about images, see Community theme image specifications.
  • The Activities widget is required and its position in the top left is fixed.
  • In mobile view, the widgets stack in a single column in descending order.
  • For more information, see Widgets.
  • The following fonts are available:
    • Arial
    • Georgia
    • Hand of Sean
    • Helvetica
    • Montserrat
    • Open Sans
    • Raleway
    • Roboto
    • Times New Roman
    • Verdana
    Note: If the community locale is set to an Asian language, the only available font options are Serif and Sans-Serif.

Forum (desktop view):

Note: The appearance of these forum elements does not change regardless of your theme settings:
  • The moderator label in moderator posts

  • The forum toolbar

  • Dark text against a light background is more readable.
  • For more information, see Widgets.
  • The following fonts are available:
    • Arial
    • Georgia
    • Hand of Sean
    • Helvetica
    • Montserrat
    • Open Sans
    • Raleway
    • Roboto
    • Times New Roman
    • Verdana
    Note: If the community locale is set to an Asian language, the only available font options are Serif and Sans-Serif.

Forum (mobile view):

  • Dark text against a light background is more readable.
  • For more information, see Widgets.
  • The following fonts are available:
    • Arial
    • Georgia
    • Hand of Sean
    • Helvetica
    • Montserrat
    • Open Sans
    • Raleway
    • Roboto
    • Times New Roman
    • Verdana
    Note: If the community locale is set to an Asian language, the only available font options are Serif and Sans-Serif.

Discussions (Mobile Only)

Page and theming elements Notes, tips, and considerations

Forum (mobile view):

  • The header image doesn't extend across the entire header. For best results, match the background colors of the header and header image.
  • Alternately, use a transparent image and choose a background color that reflects your branding.
  • For more information about images, see Community theme image specifications.

Portals/Discussions Footer

Page and theming elements Notes, tips, and considerations

Portal (desktop view):

  • The following fonts are available:
    • Arial
    • Georgia
    • Hand of Sean
    • Helvetica
    • Montserrat
    • Open Sans
    • Raleway
    • Roboto
    • Times New Roman
    • Verdana
    Note: If the community locale is set to an Asian language, the only available font options are Serif and Sans-Serif.
  • The footer looks the same in desktop and mobile view. However, in mobile view, footer links and logos may be stacked instead of being displayed straight across the screen to account for the smaller screen display.
  • For more information, see Edit the portal, forum, and survey footer links.

Forum (desktop view):

  • The following fonts are available:
    • Arial
    • Georgia
    • Hand of Sean
    • Helvetica
    • Montserrat
    • Open Sans
    • Raleway
    • Roboto
    • Times New Roman
    • Verdana
    Note: If the community locale is set to an Asian language, the only available font options are Serif and Sans-Serif.
  • The footer looks the same in desktop and mobile view. However, in mobile view, footer links and logos may be stacked instead of being displayed straight across the screen to account for the smaller screen display.
  • For more information, see Edit the portal, forum, and survey footer links.

Surveys

Table 1. Classic surveys
Page and theming elements Notes, tips, and considerations

Survey (desktop view):

  • The desktop header does not adjust to the size of the member's browser window. If the member's browser window is less than 987 pixels wide, the right side of the desktop header will appear cut off. When designing your desktop header put any branding on the left side.
  • The following fonts are available:
    • Arial
    • Georgia
    • Hand of Sean
    • Helvetica
    • Montserrat
    • Open Sans
    • Raleway
    • Roboto
    • Times New Roman
    • Verdana
    Note: If the community locale is set to an Asian language, the only available font options are Serif and Sans-Serif.
  • Pick a color that matches the header image background. That way, if members are viewing the survey on a screen wider than your header image, the header will still appear contiguous.
  • Alternately, use a transparent image and choose a background color that reflects your branding.
  • For more information about images, see Community theme image specifications.
  • The footer looks different in mobile view. In mobile view, the links and footer text are inside a menu and the footer logo is not displayed.
  • The maximum number of characters for footer text is 512.
  • To add links to the footer, see Edit the portal, forum, and survey footer links.
Table 2. Modern surveys
Page and theming elements Notes, tips, and considerations

How modern survey theming works

  • You can think of the modern survey theme as a series of overlapping layers:
    • A white background is the default.
    • If you set a page background image, it will appear on top of the white background.
    • If you set a page background color and opacity, the color will appear on top of the page background image like a tinted overlay.
    • The header, question container, and footer form the topmost layer.
  • In modern view, one survey view is available to all participants (desktop, mobile, and tablet). The survey page expands or shrinks to fill the participant's device screen. There is no distinction between desktop and mobile.

Header images and background colors

  • The same header image appears across all devices and screen sizes.
    • Recommended height: 100 pixels.
    • Recommended width: 400 pixels
    • Larger images are resized to 100 pixels height and the aspect ratio of the width is maintained.
    • If you are experiencing image blurriness, try doubling the recommended height and width in pixels.
  • For the background of your header image, solid colors work better than gradients.
  • Consider using an emblem or image as a logo instead of something that features words. Once resized, the words in header images may not appear as crisp and may become blurry.
  • The header does not adjust to the size of the participant's screen. To avoid unintentionally cropping the header image on smaller screens, try:
    • Using a narrower header image.
    • Experimenting with Header Alignment options.
    • Left-aligning the visual elements within the image.
  • Pick a Header Background Color that matches the header image's background color. If members are viewing the survey on a screen wider than your header image, the header will still appear contiguous.
  • Alternately, use header images with a transparent Question Font background.

Other considerations

  • Question Container Background Color affects the question container background, navigation buttons background, and pop-up background.
  • For the Page Background Image, follow these guidelines:
    • Maximum file size: 2 MB
    • Recommended width: 1920 pixels
    • Recommended height: 1080 pixels
  • Text Color affects question, instruction, "required," pop-up, and answer text. It also affects the answer border and navigation buttons border.
  • The following fonts are available:
    • Arial
    • Georgia
    • Hand of Sean
    • Helvetica
    • Montserrat
    • Open Sans
    • Raleway
    • Roboto
    • Times New Roman
    • Verdana
    Note: If the community locale is set to an Asian language, the only available font options are Serif and Sans-Serif.
  • The maximum number of characters for footer text is 512.
  • To add links to the footer, see Edit the portal, forum, and survey footer links.

Surveys (Classic) Mobile

Table 3. Classic surveys
Page and theming elements Notes, tips, and considerations

Survey (mobile view):

  • The following fonts are available:
    • Arial
    • Georgia
    • Hand of Sean
    • Helvetica
    • Montserrat
    • Open Sans
    • Raleway
    • Roboto
    • Times New Roman
    • Verdana
    Note: If the community locale is set to an Asian language, the only available font options are Serif and Sans-Serif.
  • Pick a color that matches the header image background. That way, if members are viewing the survey on a screen wider than your header image, the header will still appear contiguous.
  • Alternately, use a transparent image and choose a background color that reflects your branding.
  • For more information about images, see Community theme image specifications.
  • Show Footer Text and Footer Text are set under Surveys.
  • The maximum number of characters for footer text is 512.
  • To add links to the footer, see Edit the portal, forum, and survey footer links.

Mobile surveys in modern view use the page and theming elements under Surveys. For more information, refer to the Modern Surveys table.

Email Branding

Some Surveys Mobile theme elements also control the branding and appearance of emails sent to members.

Page and theming elements Notes, tips, and considerations

Email invitation (desktop view):

  • The Mobile Header image appears in a banner that is 600 pixels wide, at the top of the email. The image is aligned to the left and resized if it exceeds 640 pixels in width.
  • For more information about editing the email footer, see Edit the default email footer.
  • The Header Background Color controls the background color of the banner, at the top of the email.
    Tip: Pick a color that matches the header image background. That way, if members are viewing the survey on a screen wider than your header image, the header will still appear contiguous.
  • Alternately, use a transparent image and choose a background color that reflects your branding.
  • For more information about images, see Community theme image specifications.
  • The Question Font controls the font used in the email body.